Creating a ticket is the fastest way to resolve an issue.
Andrea
- Total activity 114
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 82
Articles
Recent activity by Andrea-
How can I pay in multiple installments?
We use Affirm for instalment payments. The interest rate and approval is based on the individual customer and is calculated based on specific Affirm characteristics. Using the Affirm option can be ...
-
Can I use promotional codes during my purchase online?
Yes, you can. If you have one, enter the promotional code in the “Discount code or gift card” section at the first step of payment. Please note that certain conditions apply. Contact us for more in...
-
Do you ship outside of Canada?
At this time, we currently only ship within Canada. We apologize for any inconvenience this may cause. However, we are continuously working to expand our shipping capabilities to reach more regions...
-
What is the difference between the different plate options?
Both plate options have there key attractive points which are outlined below: Cast Iron Plates: Cast iron plates are made from solid iron and are a more traditional type of weight plate used in ...
-
How can I receive a purchase receipt?
Once your order is confirmed, you can contact us directly by email, chat or phone and we will happily send you the formal receipt. 1-844-685-9487 Info@montrealweights.ca
-
What is an oversized item (LTL Freight Shipment)?
LTL Freight is short for “Less-than-TruckLoad” Freight shipping where items are packaged on a pallet and shipped by freight. These items are heavier and require specific handling and delivery.
-
Can I update my order to be delivered?
Yes! We're happy to accommodate your request to update the shipping method to delivery, instead of local pick-up. However, please note that there may be associated fees with this change. To proceed...
-
Can I reschedule my pick-up appointment?
Yes, of course! You can use the same link originally sent to schedule the pick-up. You could also send us an email at info@montrealweights.ca or give us a call at 1-844-685-9487 and we will be happ...
-
How do I know when my order is ready to be picked up?
When your order is in stock and ready for pick-up, you will receive an email to schedule your appointment at our warehouse in Ville Mont-Royal. You will simply have to follow the link in the email ...
-
Do the dumbbells come as a pair?
Yes! All of our dumbbells are sold in pairs. Please note the weight you see is for each dumbbell and not the total weight of both.