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Rose
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Recent activity by Rose-
How long should my order take to arrive?
Shipping time for pre-orders When ordering online, the product page will indicate if the item is in stock or not. If it isn't in stock, there will be a timeframe with dates indicating when the next...
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User Manual - Ascend S1 Friction Spinning Bike
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How do I initiate a return?
Timeline for Return Request: Make sure to submit your return request within 30 days of receiving your order. Requests made after this period shall not be accepted. Condition of Returned Items: Pr...
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How can I track my order?
Our warehouse team will send you a tracking link via email once your order has been prepared and dispatched. Using that link, you can follow your order more closely and get a better idea of its arr...
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How much does shipping cost?
We offer quick shipping all across Canada and at the lowest cost. We also offer pickup services at our warehouse located in Montreal. Shipping costs will vary depending on the volume of the or...
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I only received a part of my order. What should I do?
We understand how important it is for your order to arrive complete and on time. If you find yourself with only part of your order, don't worry—let's navigate this together. Here's a step-by-step...
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Can I pick-up my order to avoid the shipping process?
Yes, absolutely! We understand that sometimes you prefer the convenience of picking up your order in person. At Montreal Weights, we offer a hassle-free pickup option at our warehouse in Ville Mont...
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Can I specify a preferred delivery date or time for my order?
We understand the importance of receiving your order at a time that suits your schedule. However, we we cannot guarantee specific delivery dates or times. This is because we rely on shipping carri...
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Where can I find more information about your return policy?
For comprehensive details about our return policy, we encourage you to visit our website's dedicated "Return Policy" page. This page provides in-depth information on how to initiate returns and any...
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Do you ship to P.O. boxes?
Unfortunately, we do not ship to P.O. Boxes. This is because carriers do not accept packages destined for P.O. Boxes, and considering the nature of the bulky equipment we sell, alternative shipping...